FAQ | Trilogy
How do I apply for an apartment?
Applications for Trilogy can be completed online via our property website or in person at the leasing office during normal business hours.
What income, credit, and screening qualifications are needed to apply?
Applicants at Trilogy must have a gross income equal to three times the monthly rent and at least one year of positive rental history. We use a third-party screening process that checks credit, criminal background, rental history, and income.
How long does the application approval process typically take?
Our team at Trilogy strives to complete the application process within 72 hours, though this may vary depending on outside factors such as third-party screening and rental history verification.
What are your available lease terms and lengths?
Trilogy currently offers flexible lease terms ranging from 11 to 15 months.
What is the total estimated cost due at move-in (deposits & fees)?
At the time of application, Trilogy requires a $50 application fee per applicant and a $300 administrative fee. Potential security deposits and prorated base rent are due at move-in, based on third-party screening results.
Are security deposits refundable?
Security deposits at Trilogy are determined by screening results and have the potential for a full refund at move-out, depending on the condition of the apartment and other factors.
What is the penalty for breaking a lease, or do you allow lease transfers?
To terminate a lease early at Trilogy, residents must provide a written 60-day notice to vacate and pay an early buyout fee equal to twice the base rent.
Are pets allowed, and what are the restrictions/fees?
Yes, Trilogy is a pet-friendly community welcoming cats and dogs, with a maximum of two pets per residence. There is a $400 one-time pet fee, and monthly pet rent is $25 for one pet or $35 for two pets. Caged pets and aquariums are not permitted.
Is renter's insurance required?
Yes, Trilogy requires all residents to carry renter's insurance with a minimum liability coverage of $300,000. Our community must also be listed as an additional interest on your policy.
Is this a smoke-free community?
Yes, Trilogy is strictly a smoke-free community.
What is the policy on subletting or Airbnb/Short-term rentals?
Trilogy does not permit subletting or short-term rentals, including Airbnb.
What is the guest policy for overnight stays?
Guests are welcome to stay overnight at Trilogy; however, we kindly request that management be notified if a guest will be staying for seven consecutive days.
Do you offer virtual, self-guided, or in-person tours, and how do I schedule one?
In-person tours of Trilogy can be easily scheduled online via our property website or by contacting the leasing office directly.
How do I handle maintenance requests?
Non-emergency maintenance requests can be conveniently submitted through the ResidentPortal app. For any emergency maintenance needs, please call the Trilogy leasing office.
How do I pay rent? Can I pay online?
Rent at Trilogy can be securely paid online via the ResidentPortal using a linked bank account, debit card, or credit card. We also accept checks at the leasing office.
What utilities are included in the rent?
Utilities are not included in the base rent at Trilogy. Residents are responsible for water/sewer, electricity, valet trash ($30/month), and pest control ($5/month).
Which providers are available for internet and cable?
High-speed internet at Trilogy is provided through Google Fiber for $65/month, with options available for cable setup.
What appliances and finishes are included in the kitchen?
The kitchens at Trilogy feature premium finishes, including a stainless steel appliance package, quartz countertops, tile backsplashes, custom melamine cabinetry, and garbage disposals.
What general features and finishes are standard in the apartments?
Standard apartments at Trilogy feature modern hardware and lighting, open floor plans, oversized closets, and walk-in showers or tub/shower combos.
What type of flooring do the apartments have?
Residences at Trilogy feature high-quality composite wood plank flooring in the main living areas and plush carpeting in the bedrooms.
Is laundry included in the apartment?
Yes, a convenient in-home washer and dryer are included in every residence at Trilogy.
Do the apartments have A/C or specific climate control?
Yes, all apartments at Trilogy are fully equipped with air conditioning.
Does the apartment have extra storage space?
Yes, optional additional storage spaces are available at Trilogy for a monthly fee.
What other community amenities are available?
Trilogy boasts an incredible amenity package, including a heated saltwater pool, a 24/7 fitness center, a rock climbing wall, a golf simulator room, a yoga studio, a spa with a sauna and beauty bar, a podcast recording studio, an off-leash bark park, a pet spa, and pickleball and bocce ball courts.
What are the hours for the pool, gym, and clubhouse?
The clubhouse and fitness center at Trilogy offer 24/7 access. The pool and sports simulator room are open daily from 10:00 AM to 10:00 PM.
Does the community host resident social events?
Yes, the Trilogy team proudly hosts engaging resident social events at least once a month!
Is the apartment set up for remote work?
Absolutely. Trilogy is perfectly equipped for remote work, offering dedicated co-working spaces, Zoom rooms, a private conference room, a podcast recording studio, and complimentary Wi-Fi in the clubhouse.
Is the building secured or controlled access?
Yes, Trilogy is a controlled-access community for your security and peace of mind.
What is the parking situation (including EV charging)?
Trilogy offers free surface lot parking for all residents, as well as reserved private attached garages available for an additional monthly fee.
Where do guests park, and do they need a permit or pay a fee?
Guest parking at Trilogy is free and available on a first-come, first-served basis without the need for permits. If a guest will be parking frequently or for an extended period, please notify our leasing office.
How do I get my packages (is there a locker system)?
All packages at Trilogy are securely delivered to our dedicated package room located inside the 24-hour clubhouse. Residents can access the room using their key fob, and packages are conveniently organized by last name.
Are the apartments ADA accessible, and do the buildings have elevators?
Yes, every building at Trilogy is equipped with an elevator, and we offer specific ADA-accessible apartments based on availability.
What are the closest options for grocery and dining?
Trilogy is situated near excellent shopping and dining options, including the Summit Woods Shopping Center, Summit Fair Shopping, Cooper's Hawk Winery, Target, and Aldi.
How close is the property to major highways, commuter routes, or specific major employers?
Trilogy offers convenient access to major highways like I-470 and US-50, and is located near major employers such as Saint Luke's East Hospital.
Is public transportation easily accessible?
Yes, public transit options are conveniently accessible near Trilogy, including the RideKC MoDOT Commuter Lot on Hwy 350.
What schools and school districts are in the area?
Trilogy is proudly located within the Lee's Summit R-VII School District. Assigned schools include Westview Elementary School, Pleasant Lea Middle School, and Lee's Summit North High School.